Full-Time Retail Assistant – Garden Shop

(CSP Supported Position)

Contract Type: Full-time / Permanent

Location: Old Connaught Avenue, Bray, Co Wicklow

Reporting to: Garden Manager / Head of Gardening & Horticulture

Responsible to: CEO

Please Note: This role is a CSP Supported Position (POBAL Funded)

Qualifying Criteria for all applicants applying for CSP Supported Positions:

• People who are in the workforce but unemployed and seeking to return to work i.e.,
people who are in receipt of Jobseeker’s Benefit (JB), Jobseekers Allowance (JA);
people who are signing for credits
• Qualified Adults (Adult dependants of those in receipt of social welfare payment)
• People with Disabilities (PWD) i.e. in receipt of Disability Allowance, Blind Pension,
Partial Capacity Benefit, or other disability benefit.
• Ukrainians (displaced by the war)
• Migrants • Refugees • Asylum Seekers
• Irish Travellers • Roma
• People coming from a labour activation scheme i.e. Community Employment, TUS,
or RSS placements
• One Parent Families (people who parent alone without sufficient resources and are
in receipt of social welfare payments)
• People who are deserted, separated, divorced or widowed (People in receipt of
Widow/er’s non-contributory pension, surviving Civil Partner’s non-contributory
pension, or deserted Wives allowance/benefit)
• Carers (people in receipt of Carers Allowance/Benefit who want to return to the
• People who are homeless
• Stabilised and recovering drug misusers

Job description:

The principal duties and responsibilities include:

To ensure that a high standard of service to customers is delivered at all times, including answering questions, giving advice and guidance on product selection where required.
To maintain a high standard of display in the Garden Shop, and to merchandise the shop in order to make best use of the space available.
To ensure the appropriate care and maintenance of plants including watering and feeding
To support the manager with organizing events, including the profiling of seasonal goods and plants and create seasonal display areas.
To operate the till and to ensure that all payments are managed in compliance with the company policy.
To receive, check, log and store the delivery of stock where required.
To ensure that stock is maintained in line with procedure, including to carry out regular stock checks and ensure physical stock on hands agrees with the computer records.
Reporting discrepancies and problems to the supervisor.
To be vigilant in regard to security and report any security related instances immediately to the relevant manager.
To record any incidents or accidents in line with company policy.
To take responsibility for the opening and closing of the garden shop and ensuring the security of the premises and stock.
To work alongside service members and the supported employment co-ordinator/keyworkers in facilitating work experience placements
To develop marketing ideas and promotions of relevant stock which could include live demonstrations and interactive displays to promote unique merchandise.
To support in the induction and training of volunteers.
Ensure the cleanliness of the shop is in compliance with company policy and maintain a cleaning schedule (hoovering, disinfecting, cleaning of coffee machine etc)
Ensure perishable items are stored in line with HSE requirements.
Ensuring that garden seating / tables are washed down each morning, are cleaned during the day as vacated by customers and arranged in a welcoming manner.
Assisting in the ongoing promotion of all Garden Events.
Complying with the Health & Safety Statement requirements of the organisation and legislation
Attending Staff Meetings and training as required
Building and maintaining excellent working relationships with colleagues, learners, services members, suppliers, and customers of Festina Lente
To undertake any other reasonable duties which may be assigned to you by the garden manager
The job description is not exhaustive and other duties may be assigned from time to time in accordance with the needs of the garden. This job description may be revised to take account of changing circumstances or requirements.

Working hours may vary in accordance with the needs of the Garden Centre Shop and Gardens and will be reviewed as necessary.

Person Specification:
The person appointed to this role will ideally meet the following requirements:

Have at least one year’s experience in shop retail
Horticultural Certification (QQI or equivalent) – would be an advantage however a keen interest in gardening and/or horticulture and a willingness to learn is desired.
Work as part of a team fostering good working relationship with colleagues
Have fluent English
Personal abilities:

Excellent communication and friendly outgoing nature
Strong attention to detail
Self-motivated and a team player
An ability to work on your own initiative
Innovative and creative
Flexible and adaptive
Good organisational skills and patience
Physical stamina
Conditions of employment:

Salary: DOE

Working Days: Monday to Friday – 8.30am to 5.30pm

Hours: 39 hours per week

Duration of contract: The contract is a permanent contract

Location of the position: Old Connaught Avenue, Bray, Co. Wicklow. Any change in location will notified to you in advance.


Application forms can be found on our website: Festina Lente Job Application Form

Alternatively, CVs can be emailed directly to


Interview Location will be Old Connaught Ave, Bray, Co Wicklow

Informal enquiries can be made by contacting the HR dept. at

For Your Information:

The position advertised is supported through Pobal. Pobal administer and manage Government and EU funding to address disadvantage and support social inclusion.
Evidence of your eligibility for this position as laid down in Pobal Guidelines must accompany your application.


Garda Vetting for all employees and volunteers is compulsory and those candidates invited for interview will be asked to complete a Garda Vetting form for submission at that time.

Festina Lente is an equal opportunities employer and welcomes suitably qualified applicants from all sections of society.